What is product liability insurance for Australian businesses?

Product liability insurance is business insurance that may help cover legal defence costs, settlements or compensation if a product manufactured, imported, distributed or sold by a business is alleged to have caused injury, illness or property damage. Cover depends on the policy wording, limits, excesses and exclusions.

How do I choose between professional indemnity and public liability for my business?

Choosing between professional indemnity and public liability insurance depends on your business activities and the risks you face. Professional indemnity insurance is relevant if your business provides advice, consultancy or specialised services and could face claims involving negligence, errors or breach of professional duty. Public liability insurance is relevant if your business interacts physically with customers, clients, suppliers or the public and could face claims involving injury or property damage. Some businesses may need both.

What should I do first after an incident that may lead to a public liability claim?

First, make the area safe and arrange assistance for anyone who needs it. Then record the facts, take photos or videos where appropriate, collect witness details and notify your insurer as soon as feasible.

What does public liability insurance help cover?

Public liability insurance is designed to help with certain third-party injury or property damage claims connected with business activities. Depending on the policy, it may help with legal defence costs and compensation costs for covered claims.

Liability Insurance :: Home

Liability Insurance For Australian Trades, Professions & Business

Liability insurance can help businesses manage the financial risks of claims involving injury, property damage or professional errors. For tradespeople, professionals and small business owners, understanding the different types of cover is a practical starting point. Explore our articles, guides, calculator and insurance news ... or connect with a liability insurance broker from our Australia-wide referral partner network who can discuss your needs and compare available options.

Comparisons are provided after referral by participating brokers using policies available to them, not the whole market. We may receive a referral fee from the parties we refer you to. We do not provide financial advice or credit assistance directly.

Public Liability Insurance

Public liability insurance (or simply public liability) is a type of liability insurance for individuals and businesses to indemnify against the financial implications of legal liability for property damage and bodily injury to others. Public liability insurance may also include cover for associated legal and professional costs in defending a covered claim, subject to policy terms, limits and exclusions.

Start here

Comprehensive Solutions

Simply complete our short online public liability insurance quote form for referral to a participating broker who can help you explore competitive Public Liability Insurance rates from insurers available to them. Other liability insurance needs may include business liability insurance, employer liability insurance, directors and officers liability, product liability insurance, contractors liability insurance, trades liability insurance, property liability insurance, broadform liability insurance, landlords liability insurance, etc. Ask the broker which types of cover they can assist with.

Start here

Compare Rates & Options

Because all Public Liability policies are different, a participating broker can help you compare features and benefits - not just price - so you can find Public Liability protection that offers competitive value for your needs from insurers available through that broker.

Start here

Multiple Insurers

When you submit an online quote request with us, we refer your details to a participating licensed insurance professional from our national broker referral panel, who typically has access to a selection of policies from multiple participating insurers.

Start here

Public Liability Insurance Calculator

Explore your public liability insurance needs with our Public Liability Insurance Calculator. Estimate potential cover amounts for your business and explore how different liability risks, business circumstances and coverage assumptions may influence the results.

Public Liability Insurance Calculator

Frequently Asked Questions

Customer Feedback

★★★★★

"The broker went above and beyond to help us find the right cover at a competitive rate. The team made the whole process easy, took the time to understand our needs, and found a solution that worked for us. Highly recommend their service to anyone looking for insurance with genuine support and great value!"

These are genuine reviews from customers who have used our broker referral service. We work with licensed finance and insurance professionals across Australia and continually monitor the quality of our network, however individual experiences and outcomes may vary

The Great Aussie Liability Insurance Handbook: A Guide to Public Liability and Professional Indemnity for Self-Employed Business Owners

Liability insurance can be confusing, especially when you are trying to balance contract requirements, client expectations, cover limits, exclusions and cost. This practical Australian guide explains public liability, professional indemnity, product liability and broader business liability cover in plain English. Written for tradespeople, contractors, sole traders, consultants, professionals and small business owners, it walks through common risks, real-world scenarios, certificates of currency, excesses, exclusions and quote comparison essentials. By the end, readers will be better prepared to understand their options and ask more informed questions.

Download

Business Insurance Articles

Public Liability Insurance in Australia: What It Covers and How It Works

Public liability insurance can help Australian businesses manage the financial impact of third-party injury or property damage claims connected with their business activities. This guide explains what it may cover, what it usually excludes and how it works in practice. - read more

Freelancer or Employee? Understanding the Difference and the Liability Implications

Freelancers and employees can look similar in day-to-day business operations, but the legal and liability implications are different. In Australia, classification affects tax, superannuation, employment entitlements, workers compensation, workplace safety duties, insurance and contract risk. - read more

Professional Indemnity Insurance in Australia: What It Covers and How It Works

Professional indemnity insurance can help protect Australian professionals and service businesses against claims arising from alleged errors, omissions, negligence or breaches of professional duty. This guide explains what it may cover, how claims-made policies work and what to check before arranging cover. - read more

How to Choose the Right Public Liability Insurance for Your Business

Choosing public liability insurance is not just about comparing premiums. Australian businesses should understand policy limits, exclusions, excesses, endorsements and conditions before deciding whether a policy is appropriate for their risks. - read more

Insurance News

What easing liability pricing momentum means for Australian businesses

10 Nov 2026: Paige Estritori

Australia’s liability insurance market appears to be moving into a more competitive phase, after several years in which many businesses faced firmer premiums and tighter underwriting. Recent analysis of the Australian Prudential Regulation Authority’s National Claims and Policies Database suggests pricing momentum is moderating in parts of the professional indemnity and public and product liability market, but the shift is not uniform and should not be read as a guaranteed premium fall for every business. - read more

Click for more Insurance News

Start Here !

Knowledgebase

Grace Period:
A time period after the premium is due during which an insurance policy remains in force even if the premium has not yet been paid.

This website is owned and operated by Clark Family Pty Ltd (ACN 010 281 008) as Trustee for the Clark Family Trust (ABN 35 957 893 714), 43 Larch Street Tallebudgera QLD 4228. Clark Family Pty Ltd is an Authorised Representative (AR 1298860) of Unique Group Broker Services Pty Ltd (AFSL 509434). Check our licensing details on the ASIC registers: Clark Family Pty Ltd ACR, Clark Family Pty Ltd AR, Unique Group Broker Services.

IMPORTANT: We act solely as an introducer and refer enquiries to licensed third-party brokers, insurers, and lenders. We do not provide financial product advice or credit assistance. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for validating the legitimacy of our referral partners, you should independently verify the credentials and licensing of any adviser or provider you engage. Visit the ASIC website for further information.