What is product liability insurance for Australian businesses?

Product liability insurance is business insurance that may help cover legal defence costs, settlements or compensation if a product manufactured, imported, distributed or sold by a business is alleged to have caused injury, illness or property damage. Cover depends on the policy wording, limits, excesses and exclusions.

How do I choose between professional indemnity and public liability for my business?

Choosing between professional indemnity and public liability insurance depends on your business activities and the risks you face. Professional indemnity insurance is relevant if your business provides advice, consultancy or specialised services and could face claims involving negligence, errors or breach of professional duty. Public liability insurance is relevant if your business interacts physically with customers, clients, suppliers or the public and could face claims involving injury or property damage. Some businesses may need both.

What should I do first after an incident that may lead to a public liability claim?

First, make the area safe and arrange assistance for anyone who needs it. Then record the facts, take photos or videos where appropriate, collect witness details and notify your insurer as soon as feasible.

What does public liability insurance help cover?

Public liability insurance is designed to help with certain third-party injury or property damage claims connected with business activities. Depending on the policy, it may help with legal defence costs and compensation costs for covered claims.

Liability Insurance :: Home

Liability Insurance For Australian Trades, Professions & Business

Liability insurance can help businesses manage the financial risks of claims involving injury, property damage or professional errors. For tradespeople, professionals and small business owners, understanding the different types of cover is a practical starting point. Explore our articles, guides, calculator and insurance news ... or connect with a liability insurance broker from our Australia-wide referral partner network who can discuss your needs and compare available options.

Comparisons are provided after referral by participating brokers using policies available to them, not the whole market. We may receive a referral fee from the parties we refer you to. We do not provide financial advice or credit assistance directly.

Public Liability Insurance

Public liability insurance (or simply public liability) is a type of liability insurance for individuals and businesses to indemnify against the financial implications of legal liability for property damage and bodily injury to others. Public liability insurance may also include cover for associated legal and professional costs in defending a covered claim, subject to policy terms, limits and exclusions.

Start here

Comprehensive Solutions

Simply complete our short online public liability insurance quote form for referral to a participating broker who can help you explore competitive Public Liability Insurance rates from insurers available to them. Other liability insurance needs may include business liability insurance, employer liability insurance, directors and officers liability, product liability insurance, contractors liability insurance, trades liability insurance, property liability insurance, broadform liability insurance, landlords liability insurance, etc. Ask the broker which types of cover they can assist with.

Start here

Compare Rates & Options

Because all Public Liability policies are different, a participating broker can help you compare features and benefits - not just price - so you can find Public Liability protection that offers competitive value for your needs from insurers available through that broker.

Start here

Multiple Insurers

When you submit an online quote request with us, we refer your details to a participating licensed insurance professional from our national broker referral panel, who typically has access to a selection of policies from multiple participating insurers.

Start here

Public Liability Insurance Calculator

Explore your public liability insurance needs with our Public Liability Insurance Calculator. Estimate potential cover amounts for your business and explore how different liability risks, business circumstances and coverage assumptions may influence the results.

Public Liability Insurance Calculator

Frequently Asked Questions

Customer Feedback

★★★★★

"The broker went above and beyond to help us find the right cover at a competitive rate. The team made the whole process easy, took the time to understand our needs, and found a solution that worked for us. Highly recommend their service to anyone looking for insurance with genuine support and great value!"

These are genuine reviews from customers who have used our broker referral service. We work with licensed finance and insurance professionals across Australia and continually monitor the quality of our network, however individual experiences and outcomes may vary

The Great Aussie Liability Insurance Handbook: A Guide to Public Liability and Professional Indemnity for Self-Employed Business Owners

Liability insurance can be confusing, especially when you are trying to balance contract requirements, client expectations, cover limits, exclusions and cost. This practical Australian guide explains public liability, professional indemnity, product liability and broader business liability cover in plain English. Written for tradespeople, contractors, sole traders, consultants, professionals and small business owners, it walks through common risks, real-world scenarios, certificates of currency, excesses, exclusions and quote comparison essentials. By the end, readers will be better prepared to understand their options and ask more informed questions.

Download

Business Insurance Articles

Disclosure and Business Changes in Liability Insurance: What Australian Businesses Should Know

Accurate information matters when applying for or renewing liability insurance. Australian businesses should understand what insurers may ask for, why business changes need to be disclosed, and how misrepresentation can affect cover, premiums and claims. - read more

Public Liability Insurance in Australia: What It Covers and How It Works

Public liability insurance can help Australian businesses manage the financial impact of third-party injury or property damage claims connected with their business activities. This guide explains what it may cover, what it usually excludes and how it works in practice. - read more

How to Lower Public Liability Insurance Premiums Without Sacrificing Coverage

Public liability insurance can help protect a business if a member of the public alleges injury or property damage connected with its operations. Premiums are only one part of the decision: cover limits, exclusions, excesses, risk management and claims support all matter. This guide explains practical ways Australian businesses can review their public liability insurance costs without simply stripping out important protection. - read more

The Importance of a Custom Risk Management Plan: A Guide for Australian Entrepreneurs

In the fast-paced world of entrepreneurship, the only constant is change, and with change comes the inherent realm of the unknown â€“ risk. Australian entrepreneurs, much like their international counterparts, operate in dynamic environments where unpredictability is a staple. However, the unique economic, legal, and environmental aspects of Australia demand a more localized understanding of these risks. Acknowledging this unpredictability is the first step towards mitigating potential threats to one's business venture. - read more

Insurance News

Isuzu Recall Puts Software Risk on the Insurance Radar

05 Nov 2026: Paige Estritori

A fresh Australian Government vehicle recall for selected Isuzu MY25 trucks is a timely reminder that modern heavy vehicle risk is no longer limited to tyres, brakes, steering, driver behaviour or road conditions. Software faults can also create safety exposures that matter for fleet operations, incident investigations and insurance conversations. - read more

Delayed Insurance Inquiry Keeps Tradie Cover Issues on the Table

05 Nov 2026: Paige Estritori

A federal parliamentary inquiry into small business insurance has pushed its reporting timetable into early 2027, extending the wait for recommendations that may shape future debate on affordability, availability and regulation. For Australian tradespeople, the delay matters because the inquiry is examining the commercial insurance lines many small operators rely on daily, including public liability, professional indemnity, cyber risk and business interruption cover. - read more

Why Claims Communication Is Back in the Spotlight

05 Nov 2026: Paige Estritori

A new Life Code Compliance Committee inquiry has put fresh attention on the way life insurers manage longer-running income protection insurance and total and permanent disability claims, finding that clearer communication and earlier information requests could reduce avoidable stress for people waiting on claim decisions. - read more

New Isuzu Truck Recall Highlights a Claims Evidence Issue

05 Nov 2026: Paige Estritori

A fresh safety recall affecting 3,710 Isuzu MY25 trucks is a timely reminder that modern truck insurance risk is not only about driver behaviour, road conditions or workshop servicing. Software, trailer systems and electronic braking signals can all become part of the evidence trail if an incident occurs. - read more

Click for more Insurance News

Start Here !

Knowledgebase

Term Life Insurance:
A life insurance that provides a cover for a specific period of time - usually one to five years or until the insured reaches age 65 or 70.

This website is owned and operated by Clark Family Pty Ltd (ACN 010 281 008) as Trustee for the Clark Family Trust (ABN 35 957 893 714), 43 Larch Street Tallebudgera QLD 4228. Clark Family Pty Ltd is an Authorised Representative (AR 1298860) of Unique Group Broker Services Pty Ltd (AFSL 509434). Check our licensing details on the ASIC registers: Clark Family Pty Ltd ACR, Clark Family Pty Ltd AR, Unique Group Broker Services.

IMPORTANT: We act solely as an introducer and refer enquiries to licensed third-party brokers, insurers, and lenders. We do not provide financial product advice or credit assistance. We may receive a fee or commission from these third parties in consideration for the referral. Before any action is taken to obtain a product or service referred to by this website, advice should be obtained (from either the third party to whom we refer you or from another qualified intermediary) as to the appropriateness of obtaining those products having regard to your objectives, financial situation and needs. Whilst we have our own process for validating the legitimacy of our referral partners, you should independently verify the credentials and licensing of any adviser or provider you engage. Visit the ASIC website for further information.