Liability Insurance :: News
SHARE

Share this news item!

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The recent onslaught of electrical storms that lashed across New South Wales (NSW) and the Australian Capital Territory (ACT) has resulted in a flurry of activity from the insurance industry, as shown by the impressive number of claims filed.
In an eventful week of wild weather, the Insurance Council of Australia reported an influx of 11,366 claims tied to the severe storms that began on January 15.

The initial turbulence was marked by fierce electrical storms that toppled trees and brought down power lines, creating widespread chaos. Amplifying the destruction, gale-force winds followed two days later, exacerbating the damage across the regions.

A breakdown of the claims reveals that NSW bore the brunt of the storms, with 10,797 incidents reported. Out of these, home-related damages accounted for 9,918 claims, motor vehicle issues led to 1,059 claims, and commercial properties registered 389 claims. These numbers underscore the widespread impact on residents and businesses alike.

One of the major players in the insurance sector, Suncorp, has proactively responded to the crisis by activating its Mobile Disaster Response Hub in northern NSW. The insurer has already received 3,200 claims linked to the storm damage. "This marks the first operational use of our hubs since their completion in November last year, providing an additional layer of support for customers in their time of need," remarked Lilly Broodbank, executive manager of disaster management.

Suncorp’s Disaster Management Centre in Brisbane facilitated a rapid response by pinpointing the most affected communities. This strategic approach enabled them to efficiently allocate resources such as customer support teams, builders, and assessors, aimed at delivering essential relief to those hardest hit. The mobile hub is particularly valuable, offering face-to-face support from specialists and providing connectivity through Wi-Fi access and device charging services.

The challenges extend beyond insurance claims, as the NSW government works tirelessly to restore normalcy. A notable achievement is the restoration of power to approximately 300,000 homes and businesses. However, around 8,600 connections remain pending, with continued outages likely in the upcoming week due to extensive damage in remote areas.

Government support, facilitated under the Commonwealth-State Disaster Recovery Funding Arrangements (DRFA), was unveiled over the weekend. This initiative introduces various forms of assistance aimed at supporting recovery efforts. The aid includes:

  • Grants for low-income, uninsured residents to replace essential household items necessary for maintaining basic living standards.
  • Funding for essential structural repairs to return homes to a safe and habitable condition.

These efforts, both from the insurance industry and the government, are pivotal in helping affected communities recover and rebuild. As cited from the original source, the coordinated response efforts serve as a testament to the ongoing commitment to support individuals and businesses impacted by such natural disasters.

Published:Tuesday, 21st Jan 2025
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

Insurance Inquiry Delay Keeps Tradie Cover Concerns in Focus
Insurance Inquiry Delay Keeps Tradie Cover Concerns in Focus
28 Oct 2026: Paige Estritori
A federal parliamentary inquiry into small business insurance has reportedly pushed back its final report from 27 October 2026 to 26 February 2027, extending the wait for recommendations on insurance affordability, availability and regulation. For Australian tradies and small trade businesses, the delay matters because the inquiry is examining the types of cover many operators rely on daily, including public liability, professional indemnity, cyber risk and business interruption insurance. - read more
Broker Code Overhaul Puts Renewals and Disclosure in Focus
Broker Code Overhaul Puts Renewals and Disclosure in Focus
28 Oct 2026: Paige Estritori
A new Insurance Brokers Code of Practice has been launched by the National Insurance Brokers Association, putting clearer disclosure, renewal contact and client support standards on the agenda for Australian businesses that use brokers to arrange cover. The 2027 Code takes effect on 1 January 2027 and is designed to set out, in plainer language, what clients should be able to expect from subscribing insurance brokers. - read more
Income Protection Complaints Remain a Key Life Insurance Pressure Point
Income Protection Complaints Remain a Key Life Insurance Pressure Point
28 Oct 2026: Paige Estritori
The Australian Financial Complaints Authority’s latest annual review has put income protection insurance back in focus, with the product again attracting the highest number of life insurance complaints in 2025-26. The figures are a useful reminder that the real value of cover is tested not at purchase, but when illness or injury interrupts a person’s capacity to earn. - read more
Farm Flood Dispute Shows the Cost of Delayed Claims Handling
Farm Flood Dispute Shows the Cost of Delayed Claims Handling
28 Oct 2026: Paige Estritori
A recent Australian Financial Complaints Authority determination involving a flooded farmhouse has put claims handling back under the microscope for rural policyholders, after the insurer was ordered to pay almost $432,000 across building repairs, additional temporary accommodation, professional costs and compensation for non-financial loss. The decision, dated 27 August 2026 and reported by Insurance News on 15 October 2026, is a useful reminder that the practical aftermath of a farm flood can extend well beyond the first clean-up. - read more


Business Insurance Articles

Understanding Liability Insurance for Australian Small Business Owners
Understanding Liability Insurance for Australian Small Business Owners
Liability insurance helps Australian small businesses manage the financial impact of legal claims involving injury, property damage, negligent services or products connected with business activities. Understanding the main types of cover, policy limits, exclusions and claims processes can help business owners make more informed risk management decisions. - read more
The Importance of Documentation in Public Liability Claims
The Importance of Documentation in Public Liability Claims
Public liability insurance is designed to help protect a business when it is found legally responsible for injury or property damage suffered by a third party because of its operations. If an incident occurs, the quality of your documentation can make a major difference to how clearly the claim is assessed. - read more
The Cost of Being Uninsured: Why Every Australian Small Business Needs Liability Coverage
The Cost of Being Uninsured: Why Every Australian Small Business Needs Liability Coverage
Welcome to the complex world of running a small business in Australia where navigating through liability risks is as crucial as managing daily operations. This article is crafted to illuminate why every Australian small business needs liability coverage — a shield to protect against potential financial catastrophes. - read more
When Is Liability Insurance Required for Australian Businesses?
When Is Liability Insurance Required for Australian Businesses?
Liability insurance is not compulsory for every Australian business, but it may be required by law, licence conditions, contracts, leases, tenders, permits or client agreements. This guide explains where requirements commonly arise and how to check what applies to your business. - read more


Start Here !
Start here!
Cover Amount:
Postcode:

All quotes are provided obligation-free by a participating broker from our national referral partner network. We respect your Privacy.


Knowledgebase
Income Insurance:
Insures your income in the event of you being unable to work due to sickness or accident.