Liability Insurance :: News
SHARE

Share this news item!

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The recent onslaught of electrical storms that lashed across New South Wales (NSW) and the Australian Capital Territory (ACT) has resulted in a flurry of activity from the insurance industry, as shown by the impressive number of claims filed.
In an eventful week of wild weather, the Insurance Council of Australia reported an influx of 11,366 claims tied to the severe storms that began on January 15.

The initial turbulence was marked by fierce electrical storms that toppled trees and brought down power lines, creating widespread chaos. Amplifying the destruction, gale-force winds followed two days later, exacerbating the damage across the regions.

A breakdown of the claims reveals that NSW bore the brunt of the storms, with 10,797 incidents reported. Out of these, home-related damages accounted for 9,918 claims, motor vehicle issues led to 1,059 claims, and commercial properties registered 389 claims. These numbers underscore the widespread impact on residents and businesses alike.

One of the major players in the insurance sector, Suncorp, has proactively responded to the crisis by activating its Mobile Disaster Response Hub in northern NSW. The insurer has already received 3,200 claims linked to the storm damage. "This marks the first operational use of our hubs since their completion in November last year, providing an additional layer of support for customers in their time of need," remarked Lilly Broodbank, executive manager of disaster management.

Suncorp’s Disaster Management Centre in Brisbane facilitated a rapid response by pinpointing the most affected communities. This strategic approach enabled them to efficiently allocate resources such as customer support teams, builders, and assessors, aimed at delivering essential relief to those hardest hit. The mobile hub is particularly valuable, offering face-to-face support from specialists and providing connectivity through Wi-Fi access and device charging services.

The challenges extend beyond insurance claims, as the NSW government works tirelessly to restore normalcy. A notable achievement is the restoration of power to approximately 300,000 homes and businesses. However, around 8,600 connections remain pending, with continued outages likely in the upcoming week due to extensive damage in remote areas.

Government support, facilitated under the Commonwealth-State Disaster Recovery Funding Arrangements (DRFA), was unveiled over the weekend. This initiative introduces various forms of assistance aimed at supporting recovery efforts. The aid includes:

  • Grants for low-income, uninsured residents to replace essential household items necessary for maintaining basic living standards.
  • Funding for essential structural repairs to return homes to a safe and habitable condition.

These efforts, both from the insurance industry and the government, are pivotal in helping affected communities recover and rebuild. As cited from the original source, the coordinated response efforts serve as a testament to the ongoing commitment to support individuals and businesses impacted by such natural disasters.

Published:Tuesday, 21st Jan 2025
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

Northern Strata Schemes Face Fresh Scrutiny on Cyclone Cover
Northern Strata Schemes Face Fresh Scrutiny on Cyclone Cover
25 Jul 2026: Paige Estritori
A fresh review of Australia’s cyclone reinsurance pool has put northern strata insurance affordability back in focus, particularly for apartment buildings and mixed-use schemes exposed to cyclone, flood and storm surge risk. The pool was designed to improve insurer capacity and ease premium pressure in cyclone-prone regions, but the latest discussion suggests that outcomes are still uneven for complex strata properties. - read more
Why Insurance Tax Reform Is Back in Focus for Small Operators
Why Insurance Tax Reform Is Back in Focus for Small Operators
25 Jul 2026: Paige Estritori
A renewed industry push to reduce or remove state-based insurance taxes has put affordability back in the spotlight for Australian small businesses. For domestic and home service operators, the issue is practical rather than political: when premiums rise, it becomes harder to maintain the cover needed to work safely in clients’ homes, meet contract requirements and protect tools, vehicles and income. - read more
What Rising Insurance Complaints Mean for Freelancers
What Rising Insurance Complaints Mean for Freelancers
25 Jul 2026: Paige Estritori
Australia’s financial complaints landscape is sending a clear message to insurance customers: the moment to understand a policy is before something goes wrong. Recent Australian Financial Complaints Authority data shows complaint volumes remain historically high across financial services, with insurance disputes continuing to form a significant part of the workload. - read more
What the Next Phase of the Insurance Code Review Means for Trainers
What the Next Phase of the Insurance Code Review Means for Trainers
25 Jul 2026: Paige Estritori
The public consultation period for the redrafted General Insurance Code of Practice has now passed, moving Australia’s insurance sector into the next stage of review and refinement. For personal trainers, fitness instructors and small studio operators, this is not a technical issue reserved for insurers. It is a practical reminder that the way claims are handled can be just as important as the cover purchased in the first place. - read more


Business Insurance Articles

Critical Risk Management Strategies for Every Australian Tradesman
Critical Risk Management Strategies for Every Australian Tradesman
Welcome to the crucial world of risk management for Australian tradesmen. Whether you're a seasoned professional or just starting, understanding and mitigating the inherent risks in the trades industry is paramount to both the safety and sustainability of your business. This article intends to guide you through the world of risk management, emphasizing the pivotal role of liability insurance. - read more
How to Assess Your Risk Exposure and Select the Right Indemnity Coverage
How to Assess Your Risk Exposure and Select the Right Indemnity Coverage
Professional indemnity insurance stands as a pivotal safeguard for Australian professionals navigating the intricacies of liability in their work life. This form of insurance is designed to protect professionals against legal costs and claims for damages arising from acts, omissions, or breaches of professional duty in the course of their practice. Whether it's due to an honest mistake or an unforeseen error, the ramifications of such professional oversights can be financially crippling. - read more
The Role of Insurance in Protecting Your Small Business Assets
The Role of Insurance in Protecting Your Small Business Assets
In the bustling world of small businesses, the phrase 'expect the unexpected' captures the essence of entrepreneurship. While you can plan for success, unforeseen risks are always lurking around the corner. That's where the importance of insurance comes into play. It acts as a safeguard, protecting the lifeblood of your business against potential perils. - read more
The Importance of Documentation in Public Liability Claims
The Importance of Documentation in Public Liability Claims
Public liability insurance is designed to help protect a business when it is found legally responsible for injury or property damage suffered by a third party because of its operations. If an incident occurs, the quality of your documentation can make a major difference to how clearly the claim is assessed. - read more


Start Here !
Start here!
Cover Amount:
Postcode:

All quotes are provided obligation-free by a participating broker from our national referral partner network. We respect your Privacy.


Knowledgebase
Moral Hazard:
The concept that individuals may take on more risk when they do not bear the full consequences of that risk, often relevant in insurance scenarios.