Liability Insurance :: News
SHARE

Share this news item!

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The recent onslaught of electrical storms that lashed across New South Wales (NSW) and the Australian Capital Territory (ACT) has resulted in a flurry of activity from the insurance industry, as shown by the impressive number of claims filed.
In an eventful week of wild weather, the Insurance Council of Australia reported an influx of 11,366 claims tied to the severe storms that began on January 15.

The initial turbulence was marked by fierce electrical storms that toppled trees and brought down power lines, creating widespread chaos. Amplifying the destruction, gale-force winds followed two days later, exacerbating the damage across the regions.

A breakdown of the claims reveals that NSW bore the brunt of the storms, with 10,797 incidents reported. Out of these, home-related damages accounted for 9,918 claims, motor vehicle issues led to 1,059 claims, and commercial properties registered 389 claims. These numbers underscore the widespread impact on residents and businesses alike.

One of the major players in the insurance sector, Suncorp, has proactively responded to the crisis by activating its Mobile Disaster Response Hub in northern NSW. The insurer has already received 3,200 claims linked to the storm damage. "This marks the first operational use of our hubs since their completion in November last year, providing an additional layer of support for customers in their time of need," remarked Lilly Broodbank, executive manager of disaster management.

Suncorp’s Disaster Management Centre in Brisbane facilitated a rapid response by pinpointing the most affected communities. This strategic approach enabled them to efficiently allocate resources such as customer support teams, builders, and assessors, aimed at delivering essential relief to those hardest hit. The mobile hub is particularly valuable, offering face-to-face support from specialists and providing connectivity through Wi-Fi access and device charging services.

The challenges extend beyond insurance claims, as the NSW government works tirelessly to restore normalcy. A notable achievement is the restoration of power to approximately 300,000 homes and businesses. However, around 8,600 connections remain pending, with continued outages likely in the upcoming week due to extensive damage in remote areas.

Government support, facilitated under the Commonwealth-State Disaster Recovery Funding Arrangements (DRFA), was unveiled over the weekend. This initiative introduces various forms of assistance aimed at supporting recovery efforts. The aid includes:

  • Grants for low-income, uninsured residents to replace essential household items necessary for maintaining basic living standards.
  • Funding for essential structural repairs to return homes to a safe and habitable condition.

These efforts, both from the insurance industry and the government, are pivotal in helping affected communities recover and rebuild. As cited from the original source, the coordinated response efforts serve as a testament to the ongoing commitment to support individuals and businesses impacted by such natural disasters.

Published:Tuesday, 21st Jan 2025
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

Share this news item:

Rate this article

0 Comments

No comments yet. Be the first to share your thoughts.

Insurance News

Vero’s New Strata Product Signals a Shift in Cover Placement
Vero’s New Strata Product Signals a Shift in Cover Placement
27 Jun 2026: Paige Estritori
Vero has entered the residential strata market with a new nil-commission product, initially launching in Far North Queensland and Darwin before a planned national rollout. The move is significant for owners corporations, strata committees and managers because these northern regions are among the most challenging areas in which to secure affordable and suitable building cover. - read more
What Delta’s Digital Insurance Launch Means for Small Operators
What Delta’s Digital Insurance Launch Means for Small Operators
27 Jun 2026: Paige Estritori
Delta Insurance’s move onto Ebix Australia’s Sunrise Exchange is more than a technology update. For Australian small businesses, including domestic and home service operators, it points to a broader shift in how specialist insurance products are being accessed, compared and placed through the broker market. - read more
What Broker Growth Means for Personal Trainer Insurance
What Broker Growth Means for Personal Trainer Insurance
27 Jun 2026: Paige Estritori
New industry research has underlined just how central brokers have become to Australia’s general insurance market, with broker-placed business accounting for $35.6 billion in gross written premiums in the year to 30 June 2025. That represents about 46% of all general insurance written in Australia, within a total market of $77.9 billion. - read more
NEOS Underwriting Upgrade Points to Faster Cover Decisions
NEOS Underwriting Upgrade Points to Faster Cover Decisions
27 Jun 2026: Paige Estritori
NEOS has moved further into digital underwriting with the implementation of UnderwriteMe’s Decision Studio, a technology designed to improve how medical data is captured and assessed across its life insurance products. The development, announced in late June, reflects a broader shift in the Australian life insurance market: insurers are looking for faster, more consistent ways to assess applications without losing sight of fairness, accuracy and customer experience. - read more


Business Insurance Articles

The Importance of a Custom Risk Management Plan: A Guide for Australian Entrepreneurs
The Importance of a Custom Risk Management Plan: A Guide for Australian Entrepreneurs
In the fast-paced world of entrepreneurship, the only constant is change, and with change comes the inherent realm of the unknown – risk. Australian entrepreneurs, much like their international counterparts, operate in dynamic environments where unpredictability is a staple. However, the unique economic, legal, and environmental aspects of Australia demand a more localized understanding of these risks. Acknowledging this unpredictability is the first step towards mitigating potential threats to one's business venture. - read more
Liability Risks: What Small Businesses in Australia Should Know
Liability Risks: What Small Businesses in Australia Should Know
Welcome to our comprehensive guide on liability risks for small businesses in Australia. The world of business is fraught with challenges, and one often overlooked aspect is the array of potential liabilities that can stifle growth or even lead to catastrophic financial loss. It's crucial for small business owners to grasp the critical role that insurance plays in the protection and longevity of their ventures. - read more
The Top 5 Risks Small Businesses Face and How to Mitigate Them
The Top 5 Risks Small Businesses Face and How to Mitigate Them
Running a small business can be both rewarding and challenging. One of the key challenges is the variety of risks that can arise unexpectedly. These risks can range from financial uncertainties to operational hiccups, each potentially impacting your business's success. Understanding these risks and preparing for them is crucial for the longevity and sustainability of any small enterprise. - read more
The Role of Insurance in Protecting Your Small Business Assets
The Role of Insurance in Protecting Your Small Business Assets
In the bustling world of small businesses, the phrase 'expect the unexpected' captures the essence of entrepreneurship. While you can plan for success, unforeseen risks are always lurking around the corner. That's where the importance of insurance comes into play. It acts as a safeguard, protecting the lifeblood of your business against potential perils. - read more


Start Here !
Start here!
Cover Amount:
Postcode:

All quotes are provided obligation-free by a participating broker from our national referral partner network. We respect your Privacy.


Knowledgebase
Premium:
The amount paid for an insurance policy, usually on a regular basis, to maintain coverage.