Liability Insurance :: News
SHARE

Share this news item!

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather

Storm Devastation: Over 11,000 Claims Filed in NSW and ACT After Severe Weather?w=400

The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.

The recent onslaught of electrical storms that lashed across New South Wales (NSW) and the Australian Capital Territory (ACT) has resulted in a flurry of activity from the insurance industry, as shown by the impressive number of claims filed.
In an eventful week of wild weather, the Insurance Council of Australia reported an influx of 11,366 claims tied to the severe storms that began on January 15.

The initial turbulence was marked by fierce electrical storms that toppled trees and brought down power lines, creating widespread chaos. Amplifying the destruction, gale-force winds followed two days later, exacerbating the damage across the regions.

A breakdown of the claims reveals that NSW bore the brunt of the storms, with 10,797 incidents reported. Out of these, home-related damages accounted for 9,918 claims, motor vehicle issues led to 1,059 claims, and commercial properties registered 389 claims. These numbers underscore the widespread impact on residents and businesses alike.

One of the major players in the insurance sector, Suncorp, has proactively responded to the crisis by activating its Mobile Disaster Response Hub in northern NSW. The insurer has already received 3,200 claims linked to the storm damage. "This marks the first operational use of our hubs since their completion in November last year, providing an additional layer of support for customers in their time of need," remarked Lilly Broodbank, executive manager of disaster management.

Suncorp’s Disaster Management Centre in Brisbane facilitated a rapid response by pinpointing the most affected communities. This strategic approach enabled them to efficiently allocate resources such as customer support teams, builders, and assessors, aimed at delivering essential relief to those hardest hit. The mobile hub is particularly valuable, offering face-to-face support from specialists and providing connectivity through Wi-Fi access and device charging services.

The challenges extend beyond insurance claims, as the NSW government works tirelessly to restore normalcy. A notable achievement is the restoration of power to approximately 300,000 homes and businesses. However, around 8,600 connections remain pending, with continued outages likely in the upcoming week due to extensive damage in remote areas.

Government support, facilitated under the Commonwealth-State Disaster Recovery Funding Arrangements (DRFA), was unveiled over the weekend. This initiative introduces various forms of assistance aimed at supporting recovery efforts. The aid includes:

  • Grants for low-income, uninsured residents to replace essential household items necessary for maintaining basic living standards.
  • Funding for essential structural repairs to return homes to a safe and habitable condition.

These efforts, both from the insurance industry and the government, are pivotal in helping affected communities recover and rebuild. As cited from the original source, the coordinated response efforts serve as a testament to the ongoing commitment to support individuals and businesses impacted by such natural disasters.

Published:Tuesday, 21st Jan 2025
Source: Paige Estritori

Please Note: If this information affects you, seek advice from a licensed professional.

Share this news item:

Insurance News

Surge in Mental Health Claims Challenges Australia's Income Protection Insurance
Surge in Mental Health Claims Challenges Australia's Income Protection Insurance
25 Dec 2025: Paige Estritori
Recent data from the Council of Australian Life Insurers (CALI) reveals a significant shift in the landscape of income protection insurance in Australia. Mental health conditions have emerged as the leading cause of total and permanent disability (TPD) claims, accounting for nearly one-third of all claims paid. In 2024 alone, insurers disbursed over $2.2 billion for retail mental health claims, a figure that has almost doubled compared to five years prior. - read more
Decline in Income Protection Premiums Reflects Market Adjustments in Australia
Decline in Income Protection Premiums Reflects Market Adjustments in Australia
25 Dec 2025: Paige Estritori
Recent research from Rainmaker Information indicates a notable decrease in income protection insurance premiums across Australia. Direct income protection premiums have fallen by 12% for policies with a 30-day waiting period and 13% for those with a 90-day waiting period since 2024. Similarly, premiums for life products sold through advisers have decreased by 5%, with income protection premiums dropping by 7% for 30-day waiting periods and 5% for 90-day periods. - read more
Superannuation Insurance Extends Coverage to 6 Million More Australians
Superannuation Insurance Extends Coverage to 6 Million More Australians
25 Dec 2025: Paige Estritori
New research from the Association of Superannuation Funds of Australia (ASFA) reveals that superannuation insurance now provides critical protection to over 6 million Australians who would otherwise be uninsured. This expansion has been achieved without impacting household spending, as the coverage is included within superannuation contributions. - read more
Adore Beauty's Strategic Acquisition of Ikou Enhances Market Presence
Adore Beauty's Strategic Acquisition of Ikou Enhances Market Presence
25 Dec 2025: Paige Estritori
In a significant move within the Australian beauty industry, Adore Beauty has announced the acquisition of wellness and skincare brand Ikou for $25 million. This strategic decision aims to bolster Adore Beauty's private label offerings and marks its entry into the physical retail space. - read more


Business Insurance Articles

Public Liability Insurance Claims: What to Expect and How to Prepare
Public Liability Insurance Claims: What to Expect and How to Prepare
When it comes to navigating the complex waters of insurance, understanding public liability insurance claims is crucial for businesses and individuals alike. Public liability insurance serves as a safeguard, protecting against the financial repercussions that arise from accidents or injuries that occur on your premises or through your operations. In this introductory section, we will delve into the essence of public liability insurance and underline its significance. - read more
The Top 5 Risks Small Businesses Face and How to Mitigate Them
The Top 5 Risks Small Businesses Face and How to Mitigate Them
Running a small business can be both rewarding and challenging. One of the key challenges is the variety of risks that can arise unexpectedly. These risks can range from financial uncertainties to operational hiccups, each potentially impacting your business's success. Understanding these risks and preparing for them is crucial for the longevity and sustainability of any small enterprise. - read more
Understanding Product Liability Insurance in Australia: A Business Owner's Guide
Understanding Product Liability Insurance in Australia: A Business Owner's Guide
As a business owner in Australia, navigating the complexities of protecting your company is crucial, with product liability insurance being an essential aspect to consider. This type of insurance is designed to shield businesses from financial losses that may arise if a product they manufacture, supply, or sell causes harm to a consumer or damages property. - read more
The Cost of Public Liability Coverage: Is It Worth It?
The Cost of Public Liability Coverage: Is It Worth It?
Public liability insurance is a crucial safety net for both businesses and individuals, providing protection against the financial fallout from claims of injury or damage that your business operations might cause to third parties. This type of insurance is designed to cover legal and compensation costs, safeguarding you from unexpected financial burdens. - read more


Start Here !
Your free liability insurance quote comparison starts here!
Cover Amount:
Postcode:

All quotes are provided free and without obligation by a specialist from our national broker referral panel. See our privacy statement for more details.


Knowledgebase
Insurance broker:
An agent acting on behalf of the insured (not the insurance company) who negotiates the terms and cover provided by the insurer in the insurance policy.